Call Center

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Call Center

IT & Security Systems

The telephone continues to be the preferred communication channel in the customer relationship. Optimizing call handling by using custom solutions is therefore an essential component of quality of service.

We offer a good modular Contact Center solution that is resolutely focused on the business approach and the user environment. It has been designed to be integrated into your legacy telephone and IT architecture (you get to keep your PBX/IPBX, Dialing Plan, Extensions, Recordings, Call Logs, etc.).

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Call Center Videos

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• Integrate with existing CRM
• Customized CRM
• Customized Dashboard
• Administration Panel
• Callback Assistance
• Calls Recording
• Calls Retrieval
• Extensive Reporting Structure
• High Availability
• Intelligent Routing

Call Center Applications

Those who are wishing to setup their call center no matter its a TV, Radio, Organization, Small business, Large setup, marketing house or publishing unit.